Terms & conditions
Last updated: October 2026
1. Who we are
Tapli is registered with the Dutch Chamber of Commerce (KvK) under number 99041162. You can reach us at info@tapli.cc.
2. When these terms apply
These terms apply to all offers, orders and deliveries by Tapli, online and on-site.
3. Prices and offer
All prices are in euros and include VAT. Shipping within the Netherlands is free. Obvious mistakes or errors in the offer are not binding.
4. Ordering and payment
The agreement is formed once you've completed and paid for your order. You pay using the payment methods on the site; payment is handled by a recognised payment provider.
5. Delivery
Within the Netherlands we deliver within 1–2 business days after payment, depending on when you order. In and around Utrecht you can choose on-site delivery; we'll schedule a time together. Cards with custom text or in another language have a different delivery time, which we agree with you in advance.
6. Programming
We program the card for the business you specify when ordering. Please check those details carefully. Want a different business, link or purpose later? We'll reprogram the card free of charge.
7. Guarantee
Card not working as promised? Contact us. We'll replace the card for free or give you your money back. The guarantee doesn't cover damage from misuse. Your statutory rights always apply.
8. Reviews
The card makes it easier for your customers to leave a review. How many reviews you get and what they say is up to your customers; we can't guarantee that.
9. Liability
Our liability is limited to the amount you paid for the order, except in cases of intent or gross negligence.
10. Complaints
Have a complaint? Email us at info@tapli.cc. We'll respond within 14 days.
11. Applicable law
These terms are governed by Dutch law.